Shipping policy

# Shipping Policy — Zenvia Beauty

Last updated: May 2026

At Zenvia Beauty, we are committed to delivering your orders safely and efficiently.

## Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

## Shipping Time

Estimated delivery times:

- United Kingdom: 5–10 business days
- United States: 5–12 business days
- International Orders: 7–15 business days

Shipping times may vary depending on location, customs, and carrier delays.

## Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

## Shipping Costs

Shipping costs are calculated at checkout unless free shipping promotions apply.

## Delays

Zenvia Beauty is not responsible for delays caused by customs, weather conditions, or shipping carriers.

## Incorrect Address

Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrectly provided addresses.

## Contact Us

If you have any questions regarding shipping, please contact us:

Email: zenviabeautyofficial@gmail.com