Shipping policy
# Shipping Policy — Zenvia Beauty
Last updated: May 2026
At Zenvia Beauty, we are committed to delivering your orders safely and efficiently.
## Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
## Shipping Time
Estimated delivery times:
- United Kingdom: 5–10 business days
- United States: 5–12 business days
- International Orders: 7–15 business days
Shipping times may vary depending on location, customs, and carrier delays.
## Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
## Shipping Costs
Shipping costs are calculated at checkout unless free shipping promotions apply.
## Delays
Zenvia Beauty is not responsible for delays caused by customs, weather conditions, or shipping carriers.
## Incorrect Address
Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrectly provided addresses.
## Contact Us
If you have any questions regarding shipping, please contact us:
Email: zenviabeautyofficial@gmail.com